Problem with Samsung Laptop

I had the same problem I would say fresh out the box are you kidding me I would send it back Im not going to pay hundreds of dollars for a computer with a shitty hard drive There fault Make um fix it and pay for shipping both ways i got one for Christmas BRAND NEW a week later it was doing what your video showed I was pissed big time !! mines a samsung R730 notebook and the keys stick i had to wipe the computer out and re download all the hardware and software the backup even went POOF 2 *